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Eskenzi helps light the way out of a crisis
A crisis communications plan is essential, especially when dealing with the inevitabilities of technology, but it doesn’t have to send your head spinning!
With Eskenzi PR’s depth and breadth of knowledge when it comes to navigating companies through a crisis situation, you can ensure a crisis strategy that is both proactive and reactive to help you recover quickly if the worst should happen.
Learn how, with Eskenzi’s counsel, even if a crisis does hit, we can move the spotlight away and shine it elsewhere.
25
Years Experience
Eskenzi crisis management capabilities has been trusted by the global community for over a quarter of a century.
Why Choose Us for
Crisis Management PR?
We're Experts
With 25 years of expertise in crisis management, tech disaster response, and reputation management, Eskenzi PR is your trusted partner in the technology and cybersecurity sectors.
Our deep industry knowledge and strategic communications counsel can help ensure that a bad day at the office doesn’t become your worst.
Eskenzi PR offers a diverse and adaptable set of crisis management offerings for tech companies, which helps them to plan for every eventuality that might occur before, during, and after an incident, including:
- Crisis Communications
- Cybersecurity Incident Response
- CEO and Executive Communications Strategies in a Crisis
- Crisis Media Training
- Crisis Communications Planning
- Post-Crisis Recovery Planning
- Tech Sector Emergency Planning
Stats on crisis communications:
First 48 hours are critical.
Companies that respond within this timeframe are more likely to maintain or recover their reputation compared to those that leave it longer. (Institute of Public Relations)
Training
Regular crisis communication training and simulations can improve response effectiveness by up to 25% (Harvard Business Review)
Communication
Effective crisis communication can reduce the negative impact on reputation by up to 30% (Deloitte)
Cybersecurity Incident Response
We understand that a cybersecurity incident is often a matter of ‘when,’ not ‘if.’
Our global team of PR specialists excels in managing incident responses, from media relations to navigating international regulatory frameworks. By partnering with Eskenzi after a cybersecurity incident, you’re choosing a top-tier incident response strategy and a PR team with deep industry connections, capable of transforming a potential crisis into a positive media opportunity.
Public Relations Crisis Management
How your organisation handles a crisis can turn public perception into an opportunity.
If the world sees your response as thoughtful, transparent, and timely, you can come out stronger. Eskenzi PR develops media strategies to manage and reshape public perception during a crisis. We craft clear, concise messaging and monitor brand sentiment across print, digital, and social media, allowing us to adjust strategies in real-time based on sentiment analysis.
Tech Sector Emergency Planning
The top technology companies prepare for crisis management long before a crisis hits.
This proactive approach allows key stakeholders—legal counsel, marketing and PR teams, and senior leadership—to conduct tabletop exercises that map out potential scenarios, helping them develop a playbook for effective response. Contact Eskenzi to learn how we can help your organisation craft tabletop crisis planning activities, ensuring you’re always two steps ahead of any emerging crisis.
Post-Crisis Recovery
After a crisis, it’s crucial that your communications strategy doesn’t simply revert to ‘business as usual.’
The event may require a complete overhaul to address any shifts in how your brand is perceived. Eskenzi’s post-crisis recovery services help companies rebuild their reputation, applying lessons learned to prevent future PR and crisis management missteps.
FAQs
How quickly can we have a crisis communications strategy ready?
While we will need to understand the nature of the crisis, your business, and the appropriate response and service we can offer, we understand that most of the time we hear from an organisation in the midst of an ongoing cybersecurity incident or PR crisis, they need answers quickly.
Our specialist team will be available as soon as possible to help craft the appropriate crisis management response.
Can you offer these services globally?
Eskenzi has offices across the UK, US, German and French speaking markets who can assist you in crisis management. Where we do not have on-the-ground agency representation, we can source trusted affiliates from our partner network who can help on regional crisis management planning and counsel.
Do you offer pre-emptive crisis management training?
Yes! If there’s one thing we know about a crisis, it’s that being prepared can make all the difference. Eskenzi offers bespoke training for your organisation and we can provide a session to arm you with all the know-how you need to navigate a crisis effectively.
